Buzzing In Both Sides Of In- Ear Monitors
Something is off, but based on what you're describing, I don’t suspect the monitors themselves are the issue. Buzzing isn't usually linked to a bad driver, and both monitors failing simultaneously is highly unlikely. While balanced armatures can fail—typically causing distortion rather than buzzing—this is rare and easily fixed by our lab technicians if you send them in for repair. However, most issues stem from excessive earwax buildup, but that’s a topic for another post.
Back to the Buzz:
Anytime you experience an issue in the field, it is important to ask yourself these questions:
Have you heard the sound/issue before?
If not, what other new variables could be contributing to the issue?
If you hear a strange buzz during sound check, plug your in-ears into your iPhone and listen for the same issue there. If you don’t hear it on a different source, check your signal chain. Chances are, you’ll find the culprit.
Is it cable related?
If one of your ears is cutting out or sounds weak or is dead completely, chances are you are experiencing a cable issue rather than a driver issue.
Since the cables are user replaceable, this is an easy test and fix.
And if neither of these did the trick, pause for a moment and ask yourself one last time if anything new has been introduced to the system. Did you do anything different that ended up in a strange result? Were you playing louder than normal? Was a different frequency boosted that is normally not present? Put your Sherlock Holmes hat on and see if you can find that variable that’s throwing a wrench into the system.
As for the question above, after a bit of real-time trouble shooting, it turned out to be a new charger for the computer. The artist in question was using his laptop for recording and his ears for monitoring and the new charger introduced the buzzing sound. When the computer was unplugged, the sound went away. Sometimes it’s really as simple as that.
And remember, we’re always an email away to help solve problems and our repairs department is outstanding when there are issues that can’t be fixed in the field.
